|
|
Frequently Asked Questions
|
 |
|
| Q: |
Who is BASIC MOVING?
|
|
| A: |
BASIC MOVING is a renowned company in the moving services market. BASIC MOVING combines years of experience and an exclusive customer support to give you the most comprehensive and reliable moving solutions.
|
|
| Q: |
What experience do you have in the Moving Field?
|
|
| A: |
At BASIC MOVING our strength lies in our people. Our heritage of employee growth has continually helped us attract the best and brightest people in the field. Guided by the company's mission and values, our people break new ground to find the most professional, accurate and affordable moving solutions. Our goal is to be the very best at what we do, combining commitment and service guarantee. This unique approach has allowed us to maintain a leading role in the moving market.
|
|
| Q: |
What makes you so special compared to other moving services?
|
|
| A: |
The premier factor that makes us so special is the winning combination of our vast expertise, the market reputation, the impressive facilities we offer and our proven capabilities. When you work with us you can rest assured that you get something truly special. Understanding the market and each client's unique requirements is critical to our success over the long haul.
|
|
| Q: |
Are you sub-contracting your moving jobs to other companies?
|
|
| A: |
We NEVER subcontract our services. With a large fleet of trucks and trailers and a highly skilled team of professionals, there's absolutely no need to outsource our services. Furthermore, other moving companies sub-contract their services to us. BASIC MOVING provides long distance moving services to many moving companies that don't have either the suitable equipment, expertise or personnel to carry out the moving jobs by themselves.
|
|
| Q: |
How long in advance should I start asking for quotes?
|
|
| A: |
It is recommended to do this at least 4 months in advance of your planned move. This enables you to receive all the relevant info rmation, making sure you pack only those goods you really wish to take with you. Please bear in mind that we are in a position to offer you better prices once we can plan your move well in advance.
|
|
| Q: |
Is this site for company relocations only or also for private persons?
|
|
| A: |
This site is for every kind of move. If you are preparing to move it is advisable to use the free quote service and read the free tips that are on this site.
|
|
| Q: |
How quickly can my stuff be stored?
|
|
| A: |
Immediately.
|
|
| Q: |
Can I store anything?
|
|
| A: |
No, Flammable liquids or combustible gases, perishable goods, illegal substances, or similar contraband are in no circumstances allowed in our storage.
|
|
| Q: |
How secure is the storage unit?
|
|
| A: |
Storage units should be safe because there is a person on the premises during operating hours and there is absolutely no access after hours. But since the storage company is not responsible for your belongings, it is a good idea to insure your unit at all times. Ask about our insurance options when you rent your unit.
|
|
| Q: |
How long can I occupy my unit for?
|
|
| A: |
You can stay as long as you want to. But, we have a payment policy that requires you to pay for a certain period of time.
|
|
| Q: |
What should I do if I have questions about your services?
|
|
| A: |
We'd be happy to answer your questions. For questions on our services please email or call us and one of our senior representatives will be happy to answer all your questions.
|
|
 |
